Privacy Notice
This privacy policy sets out how Lauren Grace Jewellery collects, uses and protects any information that you give us when you use this website.
Lauren Grace Jewellery is committed to ensuring that your privacy is respected and protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We keep our privacy policy under regular review and any updates will be placed on this page. This privacy policy was last updated on 23 October 2018.
What personal information do we collect?
We collect personal information about you when you subscribe to our newsletter, place an order, interact with us on email, comment on blog posts or articles featured on our website, leave product reviews, enter competitions or special promotions or participate in customer surveys. By registering, subscribing or using our services you consent to the use of your personal information in line with this privacy policy.
We may collect the following information:
Your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, shopping history, date of birth and any other information you may give us.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do we use the information we collect?
We will use the information we collect to provide the products or services that you have asked for and to provide you with a customised shopping experience. We also use the information we collect for customer care purposes to allow us to answer any questions you may have and to facilitate any future communications with you. Additionally we may use the information we collect for internal record keeping and accounting requirements.
If you have consented to receive marketing emails from Lauren Grace Jewellery then we may use the information you give us to provide you with more personalised and relevant content.
We do not store your your payment details, whether they be debit or credit card details or Paypal account login information.
Both Paypal and Stripe store your credit card data, who encrypt your data through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data should be stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information should be deleted.
All direct payment gateways are required to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, we advise that you visit and review Stripe's Privacy Statement and Paypal’s Privacy Statement.
Protecting your personal information
We are committed to ensuring that your information is protected and we take all reasonable care to make our website 100% secure. Our website is built using Squarespace, which means it has a SSL (Secure Socket Layer) Certificate, which encrypts your information and prevents it from unauthorised use.
Third Party Services
We may share your data with third parties who provide services on our behalf, for example Mailchimp and Google Analytics.
All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes. We permit them to process your data only for specified purposes and in accordance with our instructions.
We may also share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property or safety of our site, our users, and others.
Where your data is shared with third parties, we will seek to share the minimum amount necessary.
Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace’s data storage and databases.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Access to your personal information
You have the right to see the information we hold about you. If you would like a copy of your personal information, please contact us at hello@laurengracejewellery.com.
You also have the right to review and update your personal details. You can do so by contacting us at hello@laurengracejewellery.com
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
Marketing Communications
We offer our customers the chance to receive news, updates, the first look at previews of new collections and archive sales, events and more via our email mailing list. We will only send you these communications if you consent by opting-in to receive them. If you wish to unsubscribe from these messages, you can do so at any time via any newsletter that you have received from us or by emailing us directly at hello@laurengracejewellery.com.
Cookie Policy
We collect information about your use of our website using cookies. Cookies are small text files which are stored on your computer or other browsing device when you first visit our website. When you visit our site again in the future these files help us to remember who you are and personalise your browsing experience with us. Most websites use cookies.
There are a number of different types of cookie that we use on our site.
Website functionality cookies are used to provide the online services required for our site to function and are essential for us to be able to do so. These enable features such as the shopping cart, wishlist and account functionality.
Website analytics cookies are used to track how customers use and interact with our website. These include counting the number of visitors to our website. This helps us improve the experience for customers.
By using our site, you agree to us placing these sorts of cookies on your computer or device and accessing them when you visit the site again in the future. You can delete any cookies that are stored on your device by following the instructions in the relevant help section of your chosen browser. Please be aware that by removing these cookies it may impact your browsing experience when using the site.